We are FILA INDUSTRIA CHIMICA S.p.A. (hereinafter, FILA), VAT Identification Number IT00229240288, with headquarters in San Martino di Lupari (PD), via Garibaldi n. 58. As “Data Controller,” we are responsible for the protection, safety and legitimate use of your data.
We would like to inform you that this document is only applicable to the website www.filasolutions.com and its linked blog (blog.filasolutions.com), while it is not applicable to other websites potentially consulted through external links. The document, issued under article 13 of Regulation (EU) 2016/679, is intended for those who interact with the website or the linked blog, all entirely according to Recommendation 2/2001 regarding the minimum requisites for online data collection in the European Union, adopted on 17 May 2001 from Article 29 Working Party.
1. Data Controller
For information and/or to report potential problems, you may contact Fila Industria Chimica S.p.A., “Data Controller,” at all times, at the email address info@filasolutions.it, or at the telephone number +39 049/9467300.
2. Purposes and legal basis for data processing
Your data will only be processed for the following purposes:
a) In order to allow specialised FILA personnel to receive your information requests, reports, as well as your technical assistance requests at all times;
b) To fulfil pre-contractual, contractual and fiscal obligations generated by outstanding relationships with you;
c) To fulfil obligations established by laws, regulations, community legislation or court order; d) To enforce or defend rights in a court of law, as well as in administrative headquarters or in arbitrary and conciliation procedures in cases as required by law, community legislation or regulations.
Upon you explicit consent, data spontaneously provided, namely browsing data collected through the forms of the website, may be also subject to processing by the Data Controller for the following purposes:
e) To fulfil marketing activity through the registration to our newsletter, namely through email and/or automatic messages and/or by telephone through offers and sales initiatives regarding a FILA product or service, as well as through market surveys or other customer satisfaction initiatives promoted by the Data Controller;
f) In order to personalise our offers and sales initiatives based on your specific needs, preferences and buying behaviour.
3. Data processing procedures
Data processing is carried out through the following operations or group of operations: collection, registration, organisation, structuring, retention, adjustment or modification, extraction, consultation, use, communication through transmission, circulation or any other way of enabling the availability, comparison or interconnection, limitation, erasure or distribution of data.
We would like to inform you that we will also use automated systems for the storage and processing of your data, for which we have arranged adequate technical and organisational measures.
The data will not be subject to decisional processes based on automated processing, including profiling, but may be sent to countries in the European Union.
4. Communication of data and recipient categories
Additionally, we would like to inform you that your data will be sent to predetermined recipients with whom we have undertaken specific tasks and /or contracts which also guideline procedures for data processing on our behalf and impose obligations of confidentiality, as well as adequate safety measures for data processing, including:
– FILA employees and collaborators;
– Companies or professional firms which provide assistance, consultation or services regarding accounting, administrative, legal, tributary, and budgeting matters on behalf of FILA;
– Third parties which execute specific tasks related to the pursuit of aforementioned purposes (for example, web marketing, web platform technological management and maintenance, market research).
In all cases, personal data may be communicated to judicial authorities whenever requested by European Union law and Member States, in order to carry out their duties.
Your right to ask the Data Controller at any time, as indicated above, for a complete and updated list of predetermined recipients remains intact.
5. Data retention period
Your data will be retained in our archive for the time period strictly necessary for the pursuit of the aforementioned purposes, except when European Union law or that of Member States foresees longer data retention times for the protection of legitimate interests by the Data Controller and/or for the fulfilment of legal obligations. Thereafter, the data will be deleted/destroyed.
6. Obligation / Discretion to provide personal data
We would like to specify that the communication of your personal data is necessary in order to facilitate FILA’s specialised personnel in meeting your requests (information, reports, technical assistance). Therefore, without your personal data, FILA will not be able to respond to your requests.
Regarding the data communicated for the purpose of marketing and profiling (see letters E and F above), we specify that this data communication is optional and that FILA is authorised to process this data for such purposes only with your consent and until the consent is revoked.
7. Rights of the data subject
We have the obligation to respond to your requests regarding how and why we process your data. We also have the obligation to rectify inexact data, integrate incomplete data and update past data. Lastly, we have the obligation to delete the data and limit their processing for legitimate causes, as well as to transmit data to you or to third parties indicated by you; we have the obligation to interrupt the data processing if you are not in agreement, unless we have a legal interest and/or right and/or obligation relative to data processing.
If you intend to exercise one or more of the rights indicated above, please contact us at info@filasolutions.it, or call us at +39 049/9467300, so that we can effectively and promptly analyse your request. If the reply is not to your satisfaction, you may contact the Data Protection Supervisor at (www.garanteprivacy.it).
